Terms and Conditions

Last updated: 15th May 2025

Welcome to Avoloe! These Terms and Conditions govern your access to and use of our website at https://avoloe.com and our services, including the purchase of products and airline-related subscriptions.

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. Eligibility

To use our Services or make purchases, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using our Services, you represent and warrant that you meet this requirement.

2. Accounts

You may need to create an account to access certain features or services. You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Products and Services

Avoloe provides two primary offerings:

• Luggage Trackers & Merchandise: Physical products offered through our Site.

• Airline Subscription Services: Digital services provided through our partnerships with airlines.

We reserve the right to change or discontinue any product or service at any time without notice.

4. Orders and Payments

All prices are listed in your selected currency and include any applicable taxes unless stated otherwise. We accept various forms of payment as detailed during checkout.

Refund Policy:

• Merchandise: Refunds are accepted within 30 days of delivery, provided the item is unused and in its original packaging.

• Subscription Services: Non-refundable unless cancelled at least two (2) months before your scheduled flight date associated with the service.

• We reserve the right to approve or deny any refund request at our sole discretion.

5. International Use

Our Services are available internationally. Users are responsible for complying with all local laws and regulations when accessing our Site and purchasing our Services.

6. Intellectual Property

Some content on the Site — including text, graphics, logos, images, and software — is owned or licensed by Avoloe and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose

• Attempt to reverse engineer, modify, test without lawful permission or hack our systems

• Use bots, scrapers, scanners or automated means to access the Site

• Violate any applicable laws or regulations

8. Third-Party Links

Our Site may contain links to third-party websites, including airline partners. We are not responsible for the content, privacy practices, or services offered by those sites.

9. Disclaimers and Limitation of Liability

Our Services are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, Avoloe disclaims all warranties, express or implied. We are not liable for any indirect, incidental, or consequential damages arising out of or related to your use of our Services.

10. Changes to Terms

We may update these Terms at any time. If we make material changes, we will notify you via email or through the Site. Your continued use of the Site after such changes constitutes your acceptance.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions